Tripsam Vendor Privacy Policy

• Vendor account information, including login details, contact information, and account identifiers.

• Operational booking data made available to vendors, such as booking status, safari date, slot details, guest counts, and booking references.

• Pricing and availability information entered by vendors, including base price, slot rules, occupancy rules, weekend pricing, and festival pricing.

• App usage, device, and notification data needed to support vendor operations, login security, and platform reliability.

• To provide vendor access to booking management, pricing controls, notifications, and related app features.

• To support booking operations, customer service coordination, and vendor-side workflow actions.

• To maintain account security, prevent misuse, and investigate fraud, abuse, or unauthorized access.

• To improve app performance, reliability, and operational support for vendors.

• Vendor-facing booking data may be shared only as needed for operational use within Tripsam systems and authorized workflows.

• We may share data with service providers or technical partners who support platform operations, security, analytics, or communications.

• We may disclose data where required by law, regulation, legal process, or to protect rights, safety, and platform integrity.

• Vendor account records, pricing data, booking operation data, and related logs may be retained for operational, legal, audit, and compliance purposes.

• We retain data only for as long as reasonably necessary for service delivery, support, security review, and dispute handling.

• We use reasonable technical and organizational safeguards to protect vendor account and operational data.

• No digital system can be guaranteed fully secure, but we continuously work to reduce risk, misuse, and unauthorized access.

• Vendors must use customer and booking-related information only for legitimate operational purposes within the Tripsam vendor workflow.

• Vendors are responsible for keeping account credentials secure and preventing unauthorized access to booking data.

• Vendors should promptly report suspected misuse, account compromise, or data exposure to Tripsam support.

• For privacy questions or vendor data support requests related to the Tripsam Vendor app, contact Tripsam support through the vendor support channel.